Terms and Conditions

Legalities regarding our website


Terms and Conditions

Lifesaving South Africa is a non-profit business in the Service and Education industry that provides education, training and equipment for Lifeguarding services and is the registered lifesaving sporting body in South Africa.

Delivery policy
Subject to registration and receipt of payment, requests will be processed within 2 days and will be confirmed by way of email.

Export Restriction
The offering on this website is available to all visa and MasterCard clients only.

Return and Refunds policy
All goods remain the property of Lifesaving South Africa until paid for in full.

Goods ordered, correctly delivered and returned in original packaging within 7 days of receipt will be refunded less 10% handling fee.

Courier and transport fees for the return of the goods will be for the purchaser’s account.

Customer Privacy policy
Lifesaving South Africa shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, “personal information” shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from:

Payment options accepted
Payment may be made via Visa, MasterCard, or by bank transfer into the Lifesaving South Africa bank account, the details of which will be provided on request.

Card acquiring and security
Card transactions will be acquired for Lifesaving South Africa via PayGate (Pty) Ltd who are the approved payment gateway for all South African Acquiring Banks. DPO PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no Card details are stored on the website. Users may go to to view their security certificate and security policy.

Customer details separate from card details
Customer details will be stored by Lifesaving South Africa separately from card details which are entered by the client on DPO PayGate’s secure site.

For more detail on DPO PayGate refer to

Merchant Outlet country and transaction currency
The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction currency is South African Rand (ZAR).

Lifesaving South Africa takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods.

Country of domicile
This website is governed by the laws of South Africa and Lifesaving South Africa chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature.

Lifesaving South Africa may, in its sole discretion, change this agreement or any part thereof at any time without notice.

Company information
This website is run by Lifesaving South Africa based in South Africa

Lifesaving South Africa contact details

Company Physical Address:
35 Livingstone Road
Telephone: 031 3129251

CALL US ON 031 312 9251




35 Livingstone Road, Stamford Hill, Durban South Africa
Tel: 031 312 9251 | Email:
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